Overview
- A Santa Clara County judge approved the agreement resolving allegations that HelloFresh violated California’s Automatic Renewal Law and False Advertising Law.
- The payment includes $6.38 million in civil penalties, $120,000 for investigative costs, and $1 million in restitution for eligible Californians.
- Restitution applies to customers enrolled from Jan. 1, 2019 to Aug. 18, 2025 who were charged for a first shipment without consent, canceled afterward, and never received a refund, with notices to be sent by a claims administrator.
- The California Automatic Renewal Task Force co-led the case with the Santa Clara and Los Angeles district attorneys, joined by San Diego, Santa Barbara, Santa Cruz, and the Santa Monica City Attorney.
- HelloFresh denies wrongdoing and says its subscription terms and cancellation policies have been clear, stating it cooperated to resolve the matter.