Overview

• On May 28 at around 2:54pm a contractor-operated lorry struck the fuselage of a Saudia Boeing 787-9 at Heathrow Terminal 4.
• Baggage handlers report the ABM-employed driver likely mistook the accelerator for the brake, propelling the vehicle into the aircraft.
• The impact pierced the aircraft’s body, rendering it unfit for service and forcing Saudia to cancel the following Heathrow-Jeddah flight.
• Passengers from SVA105 experienced significant delays retrieving their baggage after the crash.
• Regulators, airport officials and Saudia representatives have opened an investigation into ABM’s ground-handling and training practices.