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Healthcare Firm Totally Enters Administration as PHL Group Acquires Its Divisions

The deal, finalised June 9, transfers over 600 staff to PHL Group, with around 100 roles facing potential redundancy

The NHS’s decision not to renew Totally’s 111 helpline contract this year marked the beginning of the end
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Overview

  • Totally appointed Ernst & Young partners Tim Vance and Sam Woodward as joint administrators on June 6 after no solvent bids emerged and its AIM-listed shares were suspended
  • Its selective care, corporate wellbeing and NHS 111 urgent care divisions were sold to PHL Group to ensure uninterrupted delivery of all services
  • Following two rounds of redundancies, more than 600 of Totally’s roughly 750 remaining employees have moved to PHL Group under a TUPE transfer
  • About 100 positions remain at risk of redundancy as PHL Group integrates the acquired divisions
  • The collapse follows Totally’s loss of a £13 million NHS 111 contract in February and exposure to a potential medical negligence claim from a January 2018 incident