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Health Insurers Demand Mandatory Slot Reporting and Centralized Scheduling for Psychotherapy

Insurers argue that requiring psychotherapists to report available slots to physicians’ appointment centres will curb legal wait-time breaches, improving access for severely ill patients.

Ein Psychotherapeut macht Notizen bei einer Sitzung mit einem Patienten.
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Overview

  • Despite a growing number of therapists, more than half of 2023 appointment requests failed to meet the four-week legal scheduling requirement, leading to multi-month waits.
  • The GKV-Spitzenverband board approved a July 2025 positions paper calling for a unified appointment allocation system for psychotherapeutic treatments.
  • Under the proposal, psychotherapists would face a legal obligation to report an “appropriate” number of consultation hours and half of their treatment slots to Kassenärztliche Vereinigungen service centres.
  • Stefanie Stoff-Ahnis of the insurers’ central association highlighted the acute difficulty severely mentally ill patients face when calling multiple practices and rarely securing callbacks.
  • Insurers maintain that optimizing existing capacity through process reforms is preferable to expanding practitioner numbers, which they warn would drive up costs and premiums.