Overview

• On December 23, a Gatwick–Sharm El Sheikh flight diverted to Venice after multiple passengers and some cabin crew became unwell, with reports of crew collapsing.
• Italian firefighters in full protective gear and breathing apparatus boarded the aircraft and used handheld scanners to assess affected individuals.
• Following about eight hours on the ground, the aircraft returned to Gatwick and passengers continued to Egypt, arriving the next morning.
• BA says engineers inspected the jet, found no evidence of fumes, and returned it to service the following day without specifying the technical issue.
• Passengers describe poor communication and distress; one says BA offered £2,130 in compensation and is seeking an additional £500 for a missed hotel night.