Overview

• Witness accounts say multiple passengers and several cabin crew felt unwell about 90 minutes after takeoff from Gatwick, with some crew reported collapsing.
• The aircraft diverted to Venice, where firefighters in protective suits boarded with detection equipment as ambulances and police surrounded the plane.
• After roughly eight hours on the ground, the flight returned to London and customers reached Sharm El Sheikh the following morning.
• British Airways says engineers found no evidence of fumes, apologised to customers, and offered compensation reported at about £2,130.
• A lead passenger is seeking further reimbursement for a missed hotel night, and video and photos of the hazmat response circulated widely on August 29–30.