Overview

• Welsh Water repaired the burst main and restored pressure to most properties after a two-day filtration and replenishment period.
• Haven apologised for the closure and is refunding bookings for stays between August 15 and 18 with a full reopening scheduled for Monday, August 18.
• Bottled water stations remained in place during the outage while communal facilities including pools and eateries stayed closed on health-and-safety grounds.
• Several families report extra expenses for train fares and refreshments and say they have yet to receive reimbursements for those costs.
• Guests and local observers have criticised limited pre-travel warnings and evolving public messaging that compounded distress during the disruption.