Overview
- The burst main north of Hastings was repaired on December 24, flow was restarted, and the network is recovering.
- On December 25, some customers reported low pressure or temporary loss of supply after Fairlight reservoir reached final reserves and a short power outage hit Brede works, prompting tanker deployments.
- Southern Water continued deliveries to vulnerable residents and opened a bottled water station in Hastings that operated until 10pm on Christmas Day.
- Customers were urged to use water responsibly and not stockpile as Beauport Water Supply Works runs to replenish Baldslow and Fairlight reservoirs, a process expected to take up to five days.
- Local MP Helena Dollimore criticized the company’s infrastructure record and pressed for support to residents and businesses, noting a major outage in May 2024.