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Harrods Discloses Third-Party Breach Exposing E‑Commerce Customer Details

It is the second customer alert in five months during a wider run of attacks on UK retailers.

Overview

  • Harrods says a compromised vendor system exposed some e‑commerce customers’ names and contact details.
  • The retailer reports no passwords or payment data were affected and says its own systems were not breached.
  • The third party described the incident as isolated and contained, and relevant authorities have been notified.
  • Harrods says this issue is unconnected to May’s attempted intrusions, when it restricted internet access as a precaution.
  • Four suspects arrested in July over attacks on Harrods, Marks & Spencer and the Co‑op have been bailed pending further inquiries, according to the National Crime Agency.