Overview
- By Friday evening, Hargreaves Lansdown said the technical problems had cleared and clients could transact on the website and app as normal.
- Outage reports spiked from Thursday night into Friday on Downdetector as users struggled to log in, place trades, or move money.
- The company reiterated that there was no sign of a cyber incident or data compromise and that legal ownership and safeguards remained intact.
- Customers reported missed opportunities during sharp market moves linked to Middle East tensions and the Bank of England’s latest decision, with some calling for compensation or investigation.
- The disruption struck close to the tax‑year deadline at a platform managing over £170bn for about two million clients, following recent fee changes under new private‑equity ownership.