Overview

• Jin lodged a formal complaint after the gym failed to deliver promised returns and its management and sales staff disappeared in late July.
• He presented 26 signed contracts as evidence, none of which contained the resale or refund clauses that had been verbally promised.
• Zhejiang TV’s investigation found Ranyan Gym still operating with only reception and administrative staff while key personnel remain untraceable.
• Sales staff pitched a scheme to buy one-year memberships at 8,888 yuan for resale at 16,666 yuan with 90% of profits returned and full refunds if unsold after two months.
• The case highlights the legal risk of relying on verbal sales assurances in high-value prepaid schemes and underscores the need for clear contractual protections.