Overview
- Authorities detected a technical fault that disabled the band announcement and ringtone for emergency numbers 110 and 112, causing callers to hear no initial signal when dialing.
- Police, fire services and the Federal Office for Civil Protection and Disaster Assistance warned the public and advised callers to stay on the line so dispatchers could take the call.
- Emergency-call reception and handling continued to operate during the fault, and callers were questioned and routed to responders despite the missing audible signals.
- The problem lasted several hours but was declared fixed in the evening when technicians restored normal signalling, according to the police operations centre and the fire department.
- Local authorities used warning apps and media to notify residents about the issue, and officials did not report any systemic failures in reaching emergency services during the outage.