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Hackney Council Criticized for 2020 Cyber Attack Response

Watchdog finds security lapses led to severe data breach affecting 280,000 residents and prolonged service disruptions.

Overview

  • The Information Commissioner's Office (ICO) reprimanded Hackney Council for failing to implement adequate security measures.
  • Hackers accessed and encrypted 440,000 files, including sensitive personal data, and deleted 10% of the borough's backups.
  • The attack disrupted council services for months, with some systems not fully operational until 2022.
  • Hackney Council disputes the ICO's findings but will not challenge the decision, focusing instead on improving data security.
  • The ICO emphasized the need for councils to update systems and prevent human errors to protect residents' data.