Overview
- Habit reused its LAX billboard to mock In-N-Out’s fall to fourth place in the latest USA Today 10Best reader rankings by crossing out “#2” and penning in “#4.”
- CMO Jack Hinchliffe joked that reusing the billboard saved on “postage to Tennessee,” a jab at In-N-Out’s planned shift of corporate functions to Nashville.
- Habit led USA Today reader polls with wins for Best Fast Casual Restaurant, Best Fast Food Burger (Double Char), and Best Fast Food Side (Tempura Green Beans).
- In-N-Out is preparing to consolidate its Irvine headquarters, return to Baldwin Park, and open an eastern hub near Nashville while planning 35 new restaurants.
- Owner Lynsi Snyder’s announcement of her personal move to Tennessee has fueled customer backlash and media scrutiny of the brand’s California future.