H-E-B Named America's Top Grocery Retailer for Third Time
Facing a challenging market, H-E-B stands out with superior customer value and digital capabilities.
- H-E-B, a Texas-based grocery retailer, has been ranked America's top grocery retailer for the third time in the seventh annual Dunnhumby Retailer Preference Index (RPI).
- Amazon and Costco followed H-E-B in the rankings, making up the top three U.S. grocers for the second year in a row.
- Dunnhumby's report forecasts a slow growth rate for the U.S. grocery market in 2024, the slowest since the 2009 global financial crisis.
- The report also highlights that competitive intensity in the grocery market is at an all-time high due to economic uncertainty.
- H-E-B's ranking is attributed to its strong customer value proposition for the long-term, supported by its superior digital capabilities and a combination of better savings and better experience/assortment.