Overview
- A temporary computer glitch halted checkout at the Burleson, Texas location on Monday morning.
- Video recorded by shopper Shelley Browder shows an employee named Destanie telling customers they could take their items.
- H-E-B said customers with full baskets received groceries at no charge during the downtime.
- Shoppers applauded the announcement, with one calling the move a “Godsend” after a long wait in line.
- Local reports describe the event as isolated as H-E-B continues expanding in North Texas.