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Gujarat Launches Round-the-Clock Support Desk for Air India Crash Families

The helpdesk offers pro bono legal assistance to families of the June 12 Dreamliner crash victims.

Overview

  • The Gujarat State Legal Services Authority under NALSA has staffed a dedicated 'Plane Crash Legal Support Helpdesk' with trained lawyers to assist with documentation, identity verification and compensation claims.
  • Free psychological counseling is available through the Victimology Centre 'Sangathi' alongside trauma and grievance redressal services.
  • All services are provided at no cost via a national toll-free helpline and direct Gujarat SLSA contacts to ensure accessible support for all affected families.
  • The Boeing Dreamliner lost contact with air traffic control seconds after takeoff on June 12, resulting in 270 fatalities including former Chief Minister Vijay Rupani.
  • Forensic teams are conducting round-the-clock DNA testing while investigators examine possible technical failure in the crash.