Gujarat Launches Round-the-Clock Support Desk for Air India Crash Families
The helpdesk offers pro bono legal assistance to families of the June 12 Dreamliner crash victims.
Overview
- The Gujarat State Legal Services Authority under NALSA has staffed a dedicated 'Plane Crash Legal Support Helpdesk' with trained lawyers to assist with documentation, identity verification and compensation claims.
- Free psychological counseling is available through the Victimology Centre 'Sangathi' alongside trauma and grievance redressal services.
- All services are provided at no cost via a national toll-free helpline and direct Gujarat SLSA contacts to ensure accessible support for all affected families.
- The Boeing Dreamliner lost contact with air traffic control seconds after takeoff on June 12, resulting in 270 fatalities including former Chief Minister Vijay Rupani.
- Forensic teams are conducting round-the-clock DNA testing while investigators examine possible technical failure in the crash.