Overview
- Gujarat Director General of Police Gyanendra Singh Malik held a video-link review from Police Bhavan in Gandhinagar on Tuesday, Aug 18 and directed senior officers to reduce response times for Emergency Service 112.
- Malik ordered continuous monitoring of the 112 system’s performance and required senior officers to take corrective action when targets are missed.
- Operational steps ordered include immediate repair of off-road and out-of-service police vehicles, ensuring adequate drivers, and reviewing the attendance of 112 personnel to maintain coverage.
- The DGP told commanders to coordinate leave approvals with control rooms to prevent staffing gaps that could delay emergency responses; these are managerial directives rather than new published response-time figures.
- Gujarat’s actions work inside the Centre’s nationwide 112 framework, which can receive voice, SMS, email, web and SOS alerts and uses automatic location and real-time vehicle tracking to dispatch the nearest unit if operational readiness is sustained.