Overview
- A Reddit user reported that their partner fainted in the Disney Hotel Cheyenne lobby at Disneyland Paris and said nearby cast members did not initially assist.
- The guest said a cast member approached only after the partner regained consciousness, asked about calling an ambulance, and then directed the family to buy water.
- The guest described a subsequent discussion with reception as unproductive and questioned whether pursuing a formal complaint would achieve results.
- The January accounts are based on a single online post and retellings by trade outlets, with no independent verification noted in the coverage.
- Related coverage cites other incidents, including a confirmed December arrest of a third-party valet worker at Kidani Village for alleged check fraud and separate unverified reports of missing property at Disney hotels.