Overview

• Hollie Honeyman says she found bed bugs in her bed, curtains and under the bed during a short stay and was moved to a different room before leaving a day early.
• She reports dumping most of her luggage and clothing, spending hours laundering items on site, and disinfecting her car to avoid taking bugs home.
• After returning home, she says the bites became infected and her GP prescribed steroid cream, and she describes ongoing itching and anxiety.
• Her partner, Ben Clegg, is reported to have had a delayed reaction and later discovered bites across his back.
• Butlin's issued an apology, says it has strict cleaning and bedbug identification and treatment policies, and is in direct contact with her, with no independent inspection findings reported in the coverage.