Overview

• The Guardia Civil report confirms Cecopi lost communication with 14 municipal police forces and Ferrocarrils de la Generalitat Valenciana during the critical hours of the flood.
• Four Telefónica network outages and a reduction of 112 emergency line capacity from 240 to 60 simultaneous calls severely hindered crisis response efforts.
• Cecopi’s October 29 crisis meeting was not recorded despite available technology, with officials citing the absence of a formal recording protocol.
• Video surveillance footage from Cecopi’s DVR systems was not backed up externally, raising concerns over data preservation during emergencies.
• Intentional disconnections, or 'apagones,' occurred at key moments in the crisis, including during discussions about issuing public alerts.