Grubhub Data Breach Exposes Customer and Driver Information
Hackers accessed personal details through a third-party account, prompting Grubhub to enhance security measures and investigate the impact.
- Grubhub confirmed that hackers accessed personal data, including names, email addresses, phone numbers, and partial credit card details, through a third-party service provider's account.
- The breach also compromised hashed passwords for certain legacy systems, but full payment card details, Social Security numbers, and bank account information were not accessed.
- The breach affected customers, drivers, merchants, and campus dining users who interacted with Grubhub's customer support platform.
- Grubhub has terminated the third-party account, removed the service provider from its systems, and implemented additional security measures, including password rotations and enhanced anomaly detection.
- The company has not disclosed the exact number of affected individuals or the specific timeline of the breach but continues to investigate the incident with external forensic experts.