Overview

• The internal guidance, obtained via a Freedom of Information request, recommends person‑centred language for council staff.
• Examples include avoiding welcomes like ladies and gentlemen and not asking for a Christian name to reduce assumptions.
• A council spokesman said the document is advisory only and intended to prompt reflection on workplace communication.
• Media coverage and commentators, including GB News presenters and Free Speech Union chief Toby Young, condemned the advice as overreach.
• Similar inclusive-language guidance has been reported at other UK councils, including Merton, Wokingham and Sunderland.