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Greater Manchester Homeowner Says Two Roofers Took £11,000, Leaving Leaks and a £16,000 Repair Bill

The case underscores the risk of informal referrals, highlighting the value of verified trade credentials.

Overview

  • Kevin Adshead says he paid £6,500 to a roofer hired in March 2024 who failed to order materials, did not pay the scaffolder, demanded more cash, and then abandoned the stripped roof.
  • He says he paid £4,500 to a second roofer in July 2025; after leaks appeared, the roofer claimed to be in hospital and stopped responding.
  • A roof assessor reported tiles not properly fixed, daylight visible through gaps, and rain entering the roof, estimating repairs at around £16,000.
  • The couple describe severe disruption and cold conditions over winter, with damaged ceilings and other renovations on hold.
  • Adshead has launched a GoFundMe and says he will check credentials such as National Federation of Roofing Contractors membership before hiring again.