Overview

• A TikTok video by Cristian Betancourt captured a Great Dane traveling in a cabin seat on a Viva Aerobus flight from Mexico City to Puerto Vallarta.
• Viva Aerobus confirmed the dog boarded with a valid medical prescription and vaccination records as a certified emotional support animal.
• Profeco regulations permit only assistance or emotional support dogs with proper documentation to fly in the cabin while other pets must be transported in cargo.
• Social media users have reacted with both admiration for the dog’s calm behavior and concerns over cabin hygiene and passenger comfort.
• A separate case saw a passenger’s schnauzer removed from another Viva Aerobus flight for lacking a required muzzle, highlighting inconsistent policy enforcement.