Grab Partners with OpenAI to Integrate Advanced AI Solutions

The collaboration focuses on accessibility, customer support, and enhanced mapping for Southeast Asian users.

OpenAI's first partnership in Southeast Asia aims to improve Grab's service offerings.
Grab will pilot ChatGPT Enterprise among select employees to boost productivity.
AI-powered tools will enhance app navigation for visually impaired and elderly users.
GrabMaps will benefit from advanced image recognition for faster and more accurate updates.
Customer support will be improved with AI-driven chatbots for better issue resolution.