Overview

• DESNZ and DWP issued a UK-wide alert after reports of bank accounts being emptied by scams referencing the Warm Home Discount.
• The £150 support will be credited automatically by participating electricity suppliers, with no application required and no direct payments.
• Officials say any text or email asking for bank details about the discount is fraudulent, and people should not click links or reply.
• Letters confirming eligibility will be posted from mid‑October through December, with a helpline due to open in late October for queries if no letter arrives by January.
• Eligibility in England and Wales covers named electricity bill payers on specified means‑tested benefits, with the expanded scheme set to reach over six million households after adding 2.7 million this winter.