Particle.news

Download on the App Store

Government Tightens Oversight As GST 2.0 Rolls Out, Complaints Mount Over Unpassed Price Cuts

CBIC is collecting brand-wise price data ahead of a September 28 review to verify that lower tax rates are reflected in retail prices.

Overview

  • Around 100 consumer grievances have been filed alleging denial of GST benefits, with complaints accepted via National Consumer Helpline 1915, WhatsApp 8800001915 and the INGRAM portal, and Consumer Affairs warning of class action for unfair practices.
  • CBIC has ordered field formations to compile before‑and‑after price lists across FMCG, durables, autos and medicines, with any large-scale non-adherence to be taken up with the GST Council after submissions due September 28.
  • Initial inspections show a mixed rollout, with Goa officials reporting compliant billing and lower prices on items such as paneer, while small kirana stores cite old-inventory costs and pricing systems as hurdles to immediate pass-through.
  • Auto dealerships report an estimated Rs 2,500 crore hit from lapsed compensation cess with officials indicating no refund or credit plan, even as leading carmakers logged record enquiries and deliveries on September 22.
  • Authorities are scrutinising grammage increases and minor model updates used to avoid sticker-price cuts, as the RBI Bulletin projects the reforms will ease prices and support consumption and an NDTV case study found a Mumbai household’s grocery bill down about 10%.