Overview
- Users save the MyGov Helpdesk number +91-9013151515, start a WhatsApp chat, select DigiLocker services and provide their 12-digit Aadhaar number.
- Verification is completed with a one-time password sent to the mobile number registered with Aadhaar before the document is shared.
- Aadhaar must be linked in DigiLocker prior to use, and only one document can be retrieved per request through the chatbot.
- The delivered file is a digitally signed, password-protected PDF that is accepted as a valid identity document.
- An alternative to SMS OTP remains available on the UIDAI website using a TOTP generated in the mAadhaar app.