Overview
- The Care Quality Commission will merge with the Health Services Safety Investigation Body while four other patient safety quangos are absorbed into the Department of Health and Social Care.
- A director of patient experience will be appointed to centralise feedback and simplify the NHS complaints framework through digital channels.
- AI-driven monitoring systems are being piloted to analyse hospital data in real time and trigger urgent inspections when safety risks emerge.
- The reforms respond to Dr Penny Dash’s review finding minimal safety gains despite at least £60 million spent annually on multiple watchdogs and inquiries.
- Officials aim to reallocate oversight savings to front-line care and rebuild public trust after repeated safety failures and higher avoidable death rates than peer nations.