Overview

• Optus says a fault at a Dapto mobile tower on Sunday prevented nine emergency calls from connecting between 3:00am and 12:20pm, affecting about 4,500 people, with police confirming all callers are safe.
• Communications Minister Anika Wells met Singtel and Optus leaders in Sydney and requested external advisors to independently assess Optus’s network plans, with full transparency to ACMA’s investigation.
• Singtel chief executive Yuen Kuan Moon offered guarded backing for Optus CEO Stephen Rue, while Wells said Rue has “a lot of work to do” as leadership pressure intensifies.
• Optus has launched an independent review led by Kerry Schott into September’s failures, with findings expected by year‑end, as regulators examine industry safeguards.
• The latest incident follows the September 18 outage linked by authorities and reporting to multiple deaths after a botched firewall upgrade blocked about 600 Triple Zero calls for roughly 13 hours across several jurisdictions.