Overview
- At least 571 IndiGo flights were reported canceled across 11 airports on December 6, with major disruptions at Mumbai (109), Bengaluru (124 affected flights) and Delhi (86).
- The Civil Aviation Ministry imposed a temporary fare cap on affected routes and said it is monitoring prices in real time with airlines and online travel platforms to prevent opportunistic hikes.
- India’s aviation regulator modified earlier crew rostering and rest directives and appealed to pilot unions for cooperation to help restore services.
- IndiGo CEO Peter Elbers said more than 1,000 flights were canceled on December 5 and projected a return to normal operations between December 10 and 15.
- Passengers reported long queues, poor information on rebooking and refunds, and limited alternatives as other carriers filled up, with some travelers requiring medical attention at airports.