Overview
- Google is rolling out Help Me Write, conversational search over your inbox for Pro and Ultra subscribers, and an experimental AI Inbox that drafts to‑do lists and highlights priorities for a small group of trusted U.S. testers, with wider expansion planned later this year.
- The company says Gemini 3 powers the new features, notes users can review or disable outputs, and pledges inbox contents will not train its models, citing an engineering privacy barrier to keep email data segregated.
- Across industries, deployments are moving from pilots to production, with reported implementations automating invoice processing, tax reconciliations, NPS surveys, training at scale and decision support for executive meetings.
- A Japan survey by Seed indicates shifting behavior as 44% report using traditional search less and about 61% express trust in AI answers, pointing to growing zero‑click reliance that challenges SEO‑dependent web traffic.
- Industry outlooks project GenAI moving into pricing, segmentation and journey design in marketing, vendors predict AI agents could handle most customer interactions by 2026, and researchers warn that weak verification habits and rising energy demands pose mounting risks.