Overview
- The feature appears in the Google app beta (version 17.52) as a 'Device help' entry inside Gemini's '+' menu and is marked with a Labs label to show it is experimental.
- Reporters found the tool active on Pixel 11 Pro devices while it was not present on some older Pixel models, which suggests the test is limited to a narrow set of devices for now.
- Device help can change phone settings and guide users step by step to fix problems with Wi‑Fi, Bluetooth, mobile data, audio, app performance, battery drain, and storage.
- The tool can also audit app permissions, manage notifications and timers, and offer tutorials on Pixel features, and it appears to use Google’s existing Device Assistance connected app for those functions.
- If expanded, the feature could speed routine troubleshooting for users and shift some support tasks to on‑device AI, but its Labs status means availability and exact behavior could change as Google refines the test.