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Google Rolls Out Fixes for Media Issues in Messages App

Google addresses user complaints about slow and blurry photo and video transfers in its Messages app with backend updates.

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Two Android phones on a green and blue background showing Google Messages
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Overview

  • Google Messages users have reported issues with receiving photos and videos, including slow loading, blurry media, and failed transfers.
  • The problems affect RCS messaging across various devices and carriers, with no clear workaround available for users.
  • Google has implemented backend updates aimed at improving media receiving performance, though no app update is required for users.
  • Some users have noted improvements since the updates, but others continue to experience issues, prompting Google to seek further feedback.
  • Users are encouraged to report ongoing problems through the app’s Help & Feedback section to aid Google in refining the fixes.