Google Maps Data Loss Leaves Some Users Unable to Recover Timeline History
A technical issue caused the deletion of Timeline data, with recovery limited to users who had enabled encrypted cloud backups.
- Google confirmed a technical issue that deleted Timeline data for some users, affecting their location history records.
- Users with encrypted cloud backups can attempt to restore their data, while those without backups cannot recover lost information.
- The issue follows Google's 2024 transition to on-device storage for Timeline data, a move aimed at enhancing user privacy but increasing risks of data loss.
- Google has not disclosed the exact cause of the issue or the number of users impacted, leaving key questions unanswered.
- Some users with backups have reported difficulties restoring their data despite following Google's recovery instructions.