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Google Maps Data Loss Leaves Some Users Unable to Recover Timeline History

A technical issue caused the deletion of Timeline data, with recovery limited to users who had enabled encrypted cloud backups.

  • Google confirmed a technical issue that deleted Timeline data for some users, affecting their location history records.
  • Users with encrypted cloud backups can attempt to restore their data, while those without backups cannot recover lost information.
  • The issue follows Google's 2024 transition to on-device storage for Timeline data, a move aimed at enhancing user privacy but increasing risks of data loss.
  • Google has not disclosed the exact cause of the issue or the number of users impacted, leaving key questions unanswered.
  • Some users with backups have reported difficulties restoring their data despite following Google's recovery instructions.
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