Overview
- Shankar Murali posted on LinkedIn this week that he has completed two decades at Google and distilled six leadership lessons from his career.
- He named listening, curiosity, leading by example, empathy, resilience and embracing change as the core lessons that guided his work.
- Murali recounts early work on Google Checkout and the company’s first risk, merchant and order‑review models, followed by payments licensing across the U.S., a stint in Dublin building compliance and reporting systems, leading counterfeit operations in Ads enforcement, and work on account security before returning to payments.
- He thanked managers and colleagues, said he does not yet know what his next chapter will be, and credited curiosity and a willingness to try new roles for sustaining his career.
- Several outlets republished his first‑person post; coverage notes the account comes from LinkedIn and at least one publication said details were not independently verified, while the story highlights how internal mobility and early product pilots can shape long careers in big tech.