Overview
- Repairs began December 8, 2025, with free fixes for Pixel 9 Pro and 9 Pro XL units that qualify under Google’s criteria.
- Covered symptoms include a vertical line running the full height of the display or, for Pixel 9 Pro, noticeable screen flicker.
- Coverage runs for three years from the original retail purchase date and service is available through Google walk-in centers, authorized partners, and online channels.
- Devices with cracked screens, damaged cover glass, or evidence of liquid intrusion may be deemed ineligible after inspection, and completed repairs carry a 90‑day warranty subject to local laws.
- A separate three‑year program for Pixel 9 Pro Fold offers free replacements for eligible devices, with Google not specifying the fault and indicating it may address prior paid screen repairs.