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Google Home Voice-Control Glitches Prompt Fix Rollout and Legal Probe

Persistent smart home command failures have undermined user confidence in Google's integrated smart home ecosystem.

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Four mini Google Nests pictured against a white background.

Overview

  • Users have reported widespread voice-control failures across Google Home and Nest devices, impairing doorbells, thermostats, speakers and lighting commands.
  • Voice commands to switch off or target specific lights often fail for grouped fixtures while in-app controls continue to work.
  • Google acknowledged the smart light issue through its GoogleNestCommunity account and said a fix for voice-controlled lighting is rolling out.
  • Chief Product Officer Anish Kattukaran previously assured users in early July that major improvements were actively in development.
  • US law firm Kaplan Gore has begun investigating a potential class-action lawsuit and is collecting detailed user complaints.