Overview
- Users began reporting that daily Vitals entries went blank after the Google Health 5.12 update, with readings for resting heart rate, heart-rate variability, blood oxygen and skin temperature showing “No data.”
- Reports cover multiple Fitbit models and both Android and iOS apps, and affected users say their devices often continue recording data even when the app fails to display recent entries.
- Google has acknowledged the problem, escalated it to its product teams, and told some outlets it is rolling out an update (version 5.12.2) that it says will restore missing metrics for some users and that no user data was lost.
- Many users are relying on temporary fixes such as signing out and back in, reinstalling the app, or switching chart views to bring metrics back, but these workarounds are intermittent and frustrating.
- Because Google folded Fitbit into the Google Health app, software updates directly affect how Fitbit data appears, and gaps in daily vitals can distort personal health trends and short-term monitoring.