Google Fi Outage Triggers 'SIM Not Active' Error for Some Users

Overview

• Some Google Fi subscribers lost mobile data after phones showed a "Your SIM card is no longer active" alert.
• A few users also reported problems placing calls, though the disruption is limited to a subset of accounts.
• Google acknowledged the issue on its Fi support site, said it is working on a resolution, and noted longer support wait times.
• A community tip restored service for some by toggling the Fi app setting for Calls to non‑US numbers off, waiting briefly, then turning it back on.
• Several customers regained service after contacting support, which made changes on its end and asked them to reboot their phones.