Google Faces Criticism Over Search Format Changes and EU Compliance
Price comparison websites urge EU regulators to impose penalties as Google struggles to align with the Digital Markets Act.
- Google's recent test of its old '10 blue links' search format showed reduced user satisfaction and a decline in hotel traffic by over 10%.
- The company has made multiple adjustments to its search results to comply with the EU's Digital Markets Act, which prohibits favoring its own services.
- More than 20 European price comparison websites claim Google's proposals fail to address their concerns and remain non-compliant with the DMA.
- These platforms, including Idealo, Le Guide, and Kelkoo, have called on the European Commission to issue fines and enforce compliance.
- Google has stated it will seek further feedback from the European Commission after criticism of its latest changes.