Overview
- Google reported access issues beginning around 9:00 a.m. PST on Wednesday, affecting Google Drive, Docs and Sheets.
- Thousands of users filed complaints on Downdetector, with reports peaking around 2,000–3,000 during the disruption.
- Google said some customers are seeing ERR_SSL_PROTOCOL_ERROR messages when attempting to open files.
- The Workspace Status Dashboard updated to acknowledge the incident, noted an apology to users, and set a follow-up update window for early afternoon PST.
- User accounts experienced uneven impact across Workspace apps, with some reporting brief recoveries while others could not reach servers.