Overview

• A Google Cloud authentication issue surfaced at 11:46 a.m. PT on June 12 and knocked out native services such as Gmail, Meet and Drive alongside third-party platforms including Spotify, Discord, Snapchat and Twitch.
• Engineers identified the root cause by mid-afternoon and applied mitigations, with most disruptions cleared by 6:50 p.m. ET and full service recovery confirmed at 9:27 p.m. ET.
• Downdetector recorded roughly 46,000 outage reports for Spotify and 14,700 for Google Cloud in the US at peak impact, illustrating the widespread user disruption.
• The incident highlighted the risks of centralized infrastructure, as a single cloud provider’s failure cascaded through multiple content delivery and application networks.
• Google has committed to publishing a detailed post-mortem once its internal investigation concludes to bolster future resilience and transparency.