Overview

• The outage began around 2 p.m. ET on June 12 when a failure in Google Cloud’s Identity and Access Management service cascaded across multiple products.
• Third-party platforms including Spotify, Discord, Snapchat and Character.ai saw user-reported issues spike to tens of thousands on Downdetector.
• Google Cloud engineers identified the root cause and applied mitigations, and by 6:50 p.m. ET most affected regions had recovered.
• Cloudflare confirmed only limited impact to its services while Amazon Web Services reported no broad disruptions during the incident.
• The outage underscored risks of centralized cloud dependencies, prompting Google to commit to an in-depth postmortem.