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Google Cloud Failure Disrupts Revolut and UK Banks

A regional outage in Google Cloud’s London data centre halted core payment functions, prompting coordinated recovery efforts that expose risks from concentrated cloud reliance.

Overview

  • Revolut suffered widespread app failures on Tuesday that blocked logins, card payments, transfers and ATM withdrawals, with its status page showing about 28–31 services down.
  • Google Cloud traced the problem to increased errors in its europe-west2 (London) region and said some services were recovering with full normalization expected later in the day.
  • Banks and services reporting interruptions included Lloyds, HSBC, ING, Royal Mail and Sky, and outage trackers showed uneven impact across users in the UK, Europe and as far away as Japan and Australia.
  • Revolut and affected banks said customer funds and personal data remained secure and advised users to follow official channels before retrying transactions to avoid duplicate payments.
  • The failure highlights how concentrating critical banking operations on a few cloud providers can cause cascading outages and may prompt tougher regulatory oversight and new contingency planning for financial firms.