Overview

• Internal documents reported by Business Insider had told U.S. staff they must grant Nayya access to enroll in Alphabet health plans, prompting internal criticism.
• Google updated its HR language, stating participation is voluntary and declining to share data will not affect benefits enrollment.
• Spokesperson Courtenay Mencini said Nayya initially accesses only standard demographic data if employees opt in, with any additional information provided at the employee’s discretion.
• Company materials describe Nayya as providing core health plan operating services under HIPAA, and both Google and the vendor say the tool passed security and privacy reviews.
• Employee posts on internal forums questioned the policy as coercive, underscoring ongoing distrust over third‑party AI handling of sensitive health information.