Google Acknowledges Android 14 Pixel Bug Affecting Multiple User Access to Local Storage, Promises Fix

Bug causing loss of storage access and endless reboots affects Pixel 6 and later models having multiple user profiles; Google has pushed out a system update to prevent further instances and is working on a solution to restore lost data.

• The Android 14 bug impacting multiple user access to local storage on Pixel devices was confirmed by Google. The bug, affecting Pixel 6 and later models, causes a loss of local storage access and endless reboots.
• Details from Google suggest that devices with multiple user profiles (users, guests, restricted profiles, and child users), but not multiple Google accounts or work profiles, are affected. The bug is triggered upon upgrading to Android 14 when such multiple user setup is present.
• Affected users are unable to access locally stored photos and documents or conduct updates due to the device reporting a lack of storage space. In some instances, devices are trapped in endless reboot loops, each reboot being prompted by a 'Factory data reset' message.
• Google has pushed out a Google Play system update to prevent further instances of the bug from getting triggered on additional devices. The company is working on a solution that will hopefully restore access to media files without necessitating a factory reset.
• For serious cases where the device is stuck in a boot loop, Google is investigating methods that may allow some data recovery. However, this outcome is still uncertain. In the meantime, Google advises against creating or logging into secondary user profiles on unaffected or freshly reset Pixel devices.

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