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Glovo Ends Contractor Model, Fully Employs Delivery Riders in Spain

Grounded in recent court orders plus fines, the overhaul has prompted hundreds of former couriers to file wrongful dismissal claims.

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Dos repartidors de Glovo, un en bicicleta i un altre en patinet, entreguen les seves comandes a Barcelona. | ZOWY VOETEN

Overview

  • On July 1, Glovo disconnected roughly 20,000 autonomous riders from its app, requiring all couriers to sign minimum-wage, part-time employment contracts.
  • By the end of the first day, about 14,000 former contractors had accepted new contracts offering 15–25 hours per week at the Spanish minimum wage.
  • Hundreds of riders, led by attorney Francisco Valverde García, are preparing legal claims alleging tacit dismissal and seeking compensation.
  • Just Eat has filed a €295 million unfair competition suit against Glovo, while Uber Eats continues with a mixed model of autonomous riders and subcontracted fleets.
  • Glovo plans to subcontract logistics firms in underserved areas where its salaried workforce is insufficient to maintain service levels.