Overview

• Outage tracking service Down Detector logged tens of thousands of app failure reports worldwide starting around 13:30 BST on May 27.
• Most reports concern the Spotify app crashing, forced closures when opening playlists and persistent error messages, while the web player remains largely unaffected.
• Some listeners can access saved music but report being unable to search for new tracks or playlists during the disruption.
• The outage follows a recent home-screen redesign that replaced the “Your Library” tab with a “Create” button, an update that had already provoked user backlash.
• Spotify has not publicly commented on the cause of the disruption, prompting users to share their frustrations on social media platforms such as X and Reddit.